Value Added Services (VAS)

iTelgent is a leading Value Added Service (VAS) provider in the Saudi Arabian market with uninterrupted connectivity to all the three service providers like STC, Mobily and Zain.

Itelgent handles various inputs from Content Providers to Mobile subscribers to channelize the requests. We possess several features including Subscription Management, Configuration Management, Operator Billing, Content management, Scheduled/ On- demand Delivery and Monitoring and Reporting.
We offer for corporate and consumers the following services:

Value Added Services...SMS – Short Message Service or SMS has emerged to be a pioneer as a medium of communication tool on TV, radio, newspapers, magazines and websites. It provides the subscribers the ability to interact with the content providers through voting and other competitions.

Pull SMS (SMS on Demand) - this is the service that provides information to the customer without offering any interactivity. This is particularly helpful in cases like weather information by Civil Defense or Changing Stock prices information sent to subscribers.

                                Push SMS (Service Contributions) – This service suggest the subscribers to request the service via sending a short code as a SMS to the telecom operator to request for a particular service. This enables the content providers like government agencies and other corporations to disseminate information on cultural, religious, sports and other requirements depending on the request by the subscriber.

                               Interactive SMS – This service is used to collect the feedback, reactions and other suggestions from the  subscribers and customers. The feedback is then collectively be used for service improvement or used for surveying the general public

Mobile Application Development...Competitions – This SMS service is used for organizing the public for competitions where they can send the answers to question by symbols or words.

Voting- Similar to voting over the internet, we provide this voting service over the mobile. This is an amazing technique to collect audience/ customer response on particular subject.

Bulk SMS – SMS is emerging as a new channel for marketing due to its simplicity, forthright, personalized and personal contact with customers. This service provides the opportunity to send the message to a large number of customers at once. We provide SMS Gateway to our customers providing the ability to create SMS from a computer with internet and sending the SMS. We provide two types of service,
o Bulk One way- broadcasting SMS
o Bulk Two Way- this service provides interactivity.

                               MMS – Multimedia Messaging Service (MMS) offer the next generation SMS with the ability to send pictures, video clips, audio clips and even long messages overcoming the original barrier of only 160 characters in SMS.

                               WAP – WAP Downloading service enables the users to download the contents from internet without any limitation on the size. This service requires sending a Short Code as an SMS for a particular service which is replied with the URL of the requested service.

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